Contact Information
Head Office
Victoria Office Park • Block B
Plot 6-9, Ben Kiwanuka Okot Close
Bukoto, Kampala
P.O. Box 7566
Email & Phone
pml@pridebank.co.ug
Toll-Free: 0 800 333 999
Mobile: +256 754 346 930
Whatsapp: +256 702 096 300
Customer Service Charter
Our promise to every Ugandan—transparency, dignity, and excellence in financial service.
Updated November 2025 • Licensed by Bank of Uganda
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We typically respond in under 2 hours (Mon–Sat)